Privacy Policy

01 Information We Collect

We collect information that you provide directly to us and information gathered automatically when you browse the website.

Information You Provide

• Contact and enquiry data: Full name, mobile number, email address, and your selected service.
• Communication data: Messages, follow-up notes, and correspondence sent by email, phone, or WhatsApp.
• Project data: Site measurements, floor plans, material and design preferences, and reference images shared during consultation.

Information Collected Automatically

• Usage data: Pages viewed, time spent, browser type, device type, and referral source.
• IP address: Used for security monitoring and traffic analysis.
• Cookies: Stored by your browser to improve usability and remember preferences.

02 How We Use Your Information

We use personal information to support your enquiries and deliver our services effectively.

• To respond to enquiries about home interiors, modular kitchens, office interiors, and commercial interior design.
• To contact you with updates relevant to your interior design project or service request.
• To improve our website, communication, and design consultation process.
• To meet legal and regulatory obligations.
• To protect the security and integrity of our website and records.

03 How We Share Your Information

We do not sell or rent personal information. We only share information when it is needed to serve you properly.

• Material and execution partners: Shared only when necessary to procure materials or execute a project.
• Trusted service providers: Shared with vendors that help us operate our communication systems.
• Legal requests: Shared when required by law, court order, or government direction.

04 Data Retention

We retain personal information only for as long as it is needed for the purposes described in this policy or to comply with law.

General enquiry records may be retained for up to 2 years. Client project files may be retained longer where legal compliance requires it.

05 Cookies and Tracking

We may use essential, analytics, and preference cookies to improve the website experience.

• Essential cookies: Needed for basic website functionality.
• Analytics cookies: Help us understand how the site is being used.
• Preference cookies: Help remember settings and improve convenience.

You can disable cookies through your browser settings, though some features may not work as intended.

06 Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, or loss.

• Secure website and communication practices.
• Restricted internal access to client records.
• Regular review of data handling procedures.

No internet transmission method is completely secure, so we encourage you to share sensitive information carefully.

07 Third-Party Links

Our website may link to external websites such as material suppliers or vendor partners. Their privacy practices are separate from ours, so please review their policies directly.

08 Your Rights

You may contact us to request access, correction, or deletion of the information we hold about you, subject to legal and operational requirements.

• Access: Request a copy of the personal data we maintain.
• Correction: Ask us to update inaccurate or incomplete data.
• Deletion: Request removal of data when retention is no longer necessary.
• Objection: Object to specific uses of your information where applicable.

09 Children's Privacy

Our services are not intended for children under 18. If you believe a minor has submitted personal information, contact us and we will review and remove it where appropriate.

10 Changes to This Policy

We may update this Privacy Policy to reflect operational, legal, or service changes. Updates will be posted on this page with a revised effective date.